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FAQ

FAQ

Contact Us

Tel.:                            0086-0769-33862112
E-mail:                       info@ya-light.com
Office add. :                No.6 of Construction Road, Nancheng Street,Dongguan, Guangdong, China
Production Base:      Xiahushan Village, Dasha Management Area, Dalingshan Town, Donguan, Guangdong, China

FAQ

1.Q: What is the material of your LED furniture?
    A: The material of the case is PE, eco-friendly and excellent performance.
2.Q:Can your LED furniture be used outdoor?
    A:Yes, our LED furniture can be used for both outdoor and indoor, they are water-resistent and UV-resistent.
3.Q:Is your LED furniture colorful?
    A: Yes, it light up by RGB LED lights, it is colorful, white, bule, pink, green, warm white, yellow, purple and other different colors, totally 16 different colors for your option;
4.Q:How can we control the color?
    A:We can control the color, and color flash-mode by the remote controller.
5.Q:Are these LED furniture rechargeable?
   A: Yes, there is an built-in Lithium battery inside, so it is rechargeable.
6.Q:Is it possible to connect to electric supply directly like 220V? 
    A:Yes, we can make that, our LED furniture connects with a charger actually, instead of being connected to electric supply directly, we can make that if required.
7.Q:What is the Input and Output Voltage of the charger?
    A:Input Voltage:AC 110-260V, Output: DC 5V or 12V.
8.Q:Can we have these LED balls, and other LED decorative lamps floating on the surface of the water?
    A:Yes, we can, since these rated IP68.
9.Q:Can these LED furniture be charged with solar power?
    A:Yes, we often charge it with the battery charger, but the solar power charger is available if required.
10.Q:Is it possible to make the LED light color to change by using Mobile APP?
    A: yes, we can do that if required.
11.Q:What is your MOQ for each Model?
    A:We don‘t have MOQ required, 1pc for each item is acceptable, but we can allow some discounts for larger order;
12.Q:How about the Package?
      A:We use the brown corrugated cartons.
13.Q:How about the shipment?
      A:For sample order, we ship them by express or by air, for bulk order, we ship by sea.
14.Q:How long is the lead time for each order?
      A:For sample order, 7 to 10 days, for bulk order, 15 to 20 days.
15.Q:How about the warranty?
      A:1-year-warranty.
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